Direct-to-Consumer Fulfillment Services
We store your inventory, pick and pack every order from your store, ship it to your customer and take the returns, from our warehouse in Coral Springs, Florida.
- No order minimums
- No long-term contracts
- 99.8% order accuracy
What is direct-to-consumer fulfillment?
Direct-to-consumer (DTC) fulfillment is storing your inventory in a DTC fulfillment center, then picking, packing and shipping each order to the customer who bought from your own online store. A DTC fulfillment provider also handles the returns.
DTC fulfillment vs. Amazon FBA
FBA ships orders sold on Amazon, in Amazon's packaging and under its rules. DTC fulfillment ships orders from your own store in your own branded box, and you keep the customer relationship.
When to outsource it
When packing orders eats hours you need for the brand, when peak weeks overwhelm you, or when shipping costs and mistakes start costing customers. A fulfillment company absorbs that work.
D2C fulfillment services
From the moment a customer clicks Buy to the moment the box lands on their porch, one team and one warehouse handle it. You focus on the brand.
Receiving and storage
Every delivery is checked at the dock, counted and inspected, then logged into our cloud warehouse system. You see real stock levels, not estimates, so you never oversell.
Shipping and tracking
Labels print through our UPS, FedEx and USPS accounts. The tracking number reaches your store the moment the label is printed, so customers stop asking where their order is.
Pick and pack
Orders reach our pick terminals the second a customer checks out. Handheld scanners and quality checks keep them accurate, and your packing rules, from tissue to inserts to branded tape, are followed every time.
Returns management
Returns arrive, get a condition check and are marked for restock, refurbishment or recycling. Exchanges are handled too, so a return does not mean a lost customer. See our reverse logistics process.
Your D2C fulfillment flow, simplified
Four steps from your supplier to your customer and back.
1
Send inventory
YouShip products to our Coral Springs warehouse.
WeCheck the delivery, count units and inspect items.
2
Receive and store
YouConnect your store. Orders sync automatically.
WeLog stock into the warehouse system so every channel shows the same numbers.
3
Pick, pack and ship
YouSet your packaging and inserts.
WePick and pack each order with scanners and quality checks, then ship and send tracking.
4
Returns? Covered.
YouSet your returns rules.
WeReceive returns, check condition and restock, refurbish or recycle.
Direct-to-consumer fulfillment pricing
You pay for what your orders actually use. No hidden platform fees, no setup surprises, no unexpected monthly surcharges. Here is what goes into your quote.
Storage
Charged by the shelf space your inventory uses.
Pick and pack
Depends on picker activity: items per order and packing rules.
Packaging and inserts
Custom boxes, tissue, branded tape and inserts.
Shipping
Carrier rates by zone and package weight.
Receiving
Dock check, counting and inspection of inbound stock.
Returns
Receiving, inspection and disposition of returned items.
Send us your order volume and SKU count for a written quote. Get a quote
Direct-to-consumer fulfillment pricing
Starting rates built from what your orders use. No hidden platform fees.
| Service | Price | What is included |
|---|---|---|
| Receiving, per pallet | from $10 | Dock check, count, inspection |
| Storage, per pallet per month | from $20 | Racked storage, real-time stock |
| Pick and pack, first item | from $1.00 | Scanner-verified pick, standard box |
| Each additional item | from $0.15 | Same order, same box |
| Returns processing, per return | from $2.50 | Receive, inspect, restock |
| Shipping | carrier rate | DHL eCommerce, UPS, FedEx and USPS rates through our accounts |
Final rates depend on volume, SKU profile and prep needs.
Get my exact quoteSee your DTC fulfillment price in one business day
Send your monthly orders and SKU count. You get a clear estimate for storage, pick and pack and carrier rates.
DTC fulfillment solutions for growing brands
Branded DTC order fulfillment
Your box, your tissue, your insert, your packing slip. The customer opens something that looks and feels like your brand, not like a warehouse. Custom inserts and sets are built by our kitting team.
Flexible fulfillment services for DTC brands
A holiday spike or a viral week should not slow your shipping. We scale with your volume, with no order minimums and no long-term contracts.
Integrations for DTC fulfillment
Orders sync from your store, tracking posts back, and stock stays balanced across every channel you sell on.
In-house fulfillment vs. a DTC fulfillment provider
Packing orders yourself works at the start. This is where it stops working.
| In-house | With EcomAutoPrep | |
|---|---|---|
| Time | Packing and shipping take your day | Orders go out without you, so you sell and market |
| Peak weeks | You hire, pack late or stop selling | Capacity grows with your volume |
| Shipping cost | Retail carrier rates | Rates through our UPS, FedEx and USPS accounts |
| Accuracy | Mistakes rise as you rush | Handheld scanners and quality checks on every order |
| Returns | Boxes pile up at your door | Received, inspected and restocked for you |
| Stock visibility | A spreadsheet | Real-time stock in our cloud system |
Service levels you can plan around
2 PM ETorder cut-off for same-day shipping
48 hrsreceiving to available stock
99.8%order accuracy
1 dayto reply with a quote
Industries we support
We know the handling each category needs.
Food and beverage
Shelf-stable food and drinks with date and case control.
CPG goods
Snacks, personal care and pantry items that move fast.
Fitness and wellness
Supplements, gear and wellness kits, labeled and packed with care.
Cosmetics
Skincare and beauty with lot and expiry control.
Pet products
Bulk food, treats, toys and accessories.
Travel accessories
Luggage tags, organizers and kits shipped worldwide.
Insights & Updates
Inside our Coral Springs warehouse
A look at where your inventory is received, prepped and shipped.
What brands say about working with us
99.8%order accuracy
2 PM ETsame-day cut-off
5.0Google rating
0order minimums
Our shipping costs dropped and customers stopped asking where their order was. Tracking posts to our store automatically.
Peak season used to break us. Now volume spikes do not slow shipping.
Branded packaging looks exactly like ours. Customers notice.
How a DTC brand moved from garage shipping to a fulfillment partner
A growing store packed orders at home. We took over receiving, storage, pick and pack and returns, and synced orders from its Shopify store.
Read the full case study-28%shipping cost per order
2 daysaverage time to ship
3xorder volume handled
5.0 from 23 client reviews on GoogleRead reviews on Google
Amazon SPN: Hazmat certifiedFDA registered facility
DTC fulfillment: frequently asked questions
What is DTC fulfillment?
Direct-to-consumer fulfillment is storing your inventory, then picking, packing and shipping each order to the customer who bought from your own store. A DTC fulfillment provider also handles the returns.
What is the difference between DTC fulfillment and FBA?
FBA fulfills orders sold on Amazon. DTC fulfillment ships orders placed on your own store, with your packaging and your tracking emails. Many brands use both from one inventory.
How is DTC fulfillment priced?
By what your orders use: storage space, picking and packing, packaging, shipping by zone, receiving and returns. Send your volume and we reply with a written quote.
Which stores do you integrate with?
Shopify, WooCommerce, BigCommerce, Magento, Amazon, eBay and Walmart. Orders sync automatically and tracking numbers post back to your store.
Can you use my branded packaging and inserts?
Yes. We follow your packing rules for boxes, tissue, inserts, branded tape and packing slips.
How do you handle returns?
We receive them, check condition, and mark each item for restock, refurbishment or recycling. We also process exchanges. See our reverse logistics service for the full process.
Do you have order minimums or long-term contracts?
No.
Where do you ship from?
12466 NW 39th St, Coral Springs, Florida, within an hour of Port of Miami and Port Everglades.
How long does onboarding take?
It depends on your SKU count and store setup. We confirm a start date in your quote.
Last updated: Oct 29, 2026. Reviewed by the EcomAutoPrep operations team.
Explore our other fulfillment services
Most brands use more than one service. Each one runs from the same warehouse, so your stock and your team stay in one place.
Amazon FBA Prep
Labeling, bagging and carton prep to Amazon rules.
Kitting & Fulfillment
Kits, bundles and gift sets assembled to your spec.
Subscription Boxes
Recurring box runs, shipped on schedule.
Reverse Logistics
Returns inspected, sorted and back in stock.
Sea Freight & Customs
Containers from the port to our warehouse.
Get a DTC fulfillment quote
Tell us your orders per month, SKU count and sales channels. We reply with a quote and a start plan.