Privacy Policy

Last Updated: September 24, 2026

Ecom Auto Prep (“Ecom Auto Prep,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and related online resources.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://ecomautoprep.com/, submit an inquiry, request information about our fulfillment services, communicate with us, or otherwise interact with our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you contact us, request a quote, schedule a consultation, or submit a form through our website.

Depending on how you interact with us, this information may include:

• Full name
• Business name
• Business email address
• Phone number
• Information about the fulfillment services you are interested in
• Estimated monthly shipment volume
• Number of SKUs
• Information included in messages or inquiries you send to us
• Any other information you choose to provide

We may also collect certain information automatically when you visit our website, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed
• Referring website or URL
• Date and time of visits
• General website usage and interaction information
• Information collected through cookies and similar technologies

We do not intentionally request sensitive personal information through our public website forms.

2. How We Use Personal Information

We may use personal information for the following purposes:

• To respond to inquiries and requests
• To provide quotes and information about our services
• To schedule consultations and communicate with prospective or existing customers
• To provide, maintain, and improve our website and services
• To understand how visitors use our website
• To manage business relationships
• To provide customer support
• To operate and improve our fulfillment and logistics services
• To send service-related communications
• To send marketing or promotional communications where permitted by applicable law
• To protect the security and integrity of our website and systems
• To detect, prevent, and investigate fraud, abuse, or unauthorized activity
• To comply with legal and regulatory obligations
• For other purposes disclosed at the time information is collected or with your consent

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to improve website functionality, understand website traffic, and measure the effectiveness of our marketing and communications.

Cookies may be used to:

• Remember preferences
• Improve website performance
• Understand visitor behavior
• Measure website traffic
• Analyze how visitors interact with our website
• Support security and functionality
• Where applicable, support advertising and marketing activities

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

4. Analytics and Third-Party Services

We may use third-party service providers to help us operate, analyze, secure, and improve our website and business.

These providers may process information on our behalf and may include services related to:

• Website analytics
• Website hosting
• Form processing
• Customer relationship management
• Email communications
• Scheduling
• Security
• Advertising and marketing
• Website performance
• Other business operations

These third parties may have access to personal information only to the extent reasonably necessary to perform services on our behalf and are expected to handle such information in accordance with applicable requirements.

Third-party services may have their own privacy policies governing their collection and use of information.

5. How We Share Information

We do not sell your personal information for monetary consideration.

We may disclose personal information to trusted service providers and business partners when reasonably necessary to operate our website, provide our services, communicate with customers, process inquiries, or perform business functions.

We may also disclose information:

• When required by law, regulation, legal process, or governmental request
• To protect our rights, property, safety, or the rights and safety of others
• To investigate suspected fraud, security incidents, or unlawful activity
• In connection with a merger, acquisition, financing, restructuring, sale of assets, or other business transaction
• With your consent or at your direction

6. Business and Fulfillment Information

Ecom Auto Prep provides ecommerce fulfillment, logistics, warehousing, Amazon FBA preparation, D2C fulfillment, kitting and bundling, subscription box fulfillment, reverse logistics, and related services.

When you become a customer, we may process business and operational information necessary to provide those services. Depending on the services you use, this may include information relating to inventory, orders, shipments, products, and fulfillment operations.

Where we process information on behalf of a business customer, our use of that information may also be governed by the applicable customer agreement, service agreement, data processing agreement, or other contractual terms.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of personal information.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to applicable legal exceptions
• Request information about how your personal information is collected or used
• Opt out of certain marketing communications
• Object to or restrict certain processing where applicable
• Exercise other rights provided by applicable privacy laws

To submit a privacy-related request, please contact us using the contact information provided below.

We may need to verify your identity before completing certain requests.

10. Marketing Communications

If you provide your contact information, we may use it to communicate with you about our services, respond to your inquiries, provide requested information, or, where permitted by law, send marketing communications.

You may unsubscribe from marketing emails by following the unsubscribe instructions included in the communication or by contacting us directly.

Please note that you may continue to receive transactional or service-related communications when necessary.

11. Children’s Privacy

Our website and services are intended for businesses and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, integrations, or services.

These third-party websites and services are not controlled by Ecom Auto Prep. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party services you access through our website.

13. International Visitors

Ecom Auto Prep operates in the United States. If you access our website or provide information from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Privacy and data protection laws in these locations may differ from those in your country of residence.

14. California Privacy Rights

If you are a California resident, California privacy law may provide you with additional rights regarding your personal information.

Depending on applicable law, these rights may include the right to:

• Know or access certain personal information collected about you
• Request deletion of certain personal information
• Request correction of inaccurate personal information
• Opt out of certain uses or disclosures of personal information
• Receive equal service and pricing regardless of whether you exercise applicable privacy rights

We do not discriminate against individuals for exercising privacy rights available to them under applicable law.

California residents may submit privacy requests using the contact information below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, legal requirements, or other circumstances.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact Ecom Auto Prep through our website:

Ecom Auto Prep
12466 NW 39th St
Coral Springs, FL 33065
United States
Website: https://ecomautoprep.com/